Adult Headwrap- Mental Health Matters

INSURANCE:

We ship orders via USPS, either first class or priority. Once the orders are shipped, they are out of our hands and we do not have any additional information on the tracking. All we see is exactly what you see when we track the package. 

What if my package is lost/stuck in transit? 

I know that this situation can be very scary and the best thing to do is to reach out to USPS. You can file a missing mail claim on the USPS website and USPS will help you from there. Once a package leaves us and USPS has scanned it, we are no longer responsible to what happens to that package as it is out of our control. If you need help with your claim, I can help you file your claim as well! https://www.usps.com/help/missing-mail.htm

 By Purchasing any item listed on the site, you have read and agreed to all terms above.

Due to the nature of our shop, we doNOT offer returns, exchanges or refunds. In the event you do not receive the correct item(s), please contact me directly to resolve the issue. You can send an email to ameliajsboutique@gmail.com